By using UNOVA Studio’s premises and equipment, you acknowledge and accept the following terms:

1. Waiver of Liability

Participation in activities within UNOVA may involve inherent risks, including potential physical or emotional injury, damage to personal property, or unforeseen incidents.
By proceeding with your booking, you agree to accept responsibility for all such risks as mentioned above. You also agree to release, hold harmless, and indemnify UNOVA, its owners, directors, employees, contractors, and agents from any liability, claims, demands, damages, or causes of action arising from or connected with your use of the premises—including personal injury, property damage, or any loss, accident, judgment, fine, or legal fees.
This waiver remains in effect during and after your booking for any causes that arise during your time in the studio.

2. Safety

Your safety is our priority. The studio features clearly marked emergency exits and safety equipment. If you have any concerns during your session, please contact our team.
For security purposes, the studio is monitored by CCTV. Footage may be reviewed to verify incidents and ensure the safety of all users.
All clients and attendees must drive at or below 12 km/h within the complex. This is an active industrial area with regular foot and vehicle traffic — please drive cautiously at all times.

3. Equipment use and faults

All equipment is tested and maintained regularly; however, technical issues may occasionally occur.
You are responsible for checking equipment at the start of your session. You must immediately notify our team of any fault or malfunction.
If an issue is reported promptly during the session, UNOVA will make reasonable efforts to provide a replacement or solution (subject to availability).
Issues not reported at the time are not eligible for compensation, refund or credit relating to the equipment.
UNOVA is not liable for any impact on your project, production, or session outcomes arising from unreported or late-reported faults.

4. Equipment Changes & Call-Out Fees

A $50 call-out fee applies for any mid-session equipment change (including switching between the Strobes and Continuous Video light packages), plus any applicable hire costs.
Equipment changes are subject to staff availability, and UNOVA is not responsible for delays resulting from last-minute requests.

5. Limitation of Liability

UNOVA is not responsible for the loss or damage of personal belongings, digital files, or content created during your session.
We are not liable for technical disruptions outside of our control, such as power outages, internet outages, or unavoidable equipment malfunctions.

6. Damage & Cleaning

You are responsible for any damage to UNOVA’s premises, furniture, props, or equipment caused during your booking. Repair or replacement costs apply.
The cyclorama must not be stepped on at the curved section. Damage to this area will incur a minimum $300 repair fee. Other damages will be charged at full repair or replacement cost.
A minimum $100 cleaning fee will apply if the premises are not left in a clean and tidy condition.

7. Booking Times & Overtime

All setup and pack-down must be completed within the booked hours.
If a session runs overtime, an $80 fee will be charged per hour (or part thereof). Multiple hours of overtime will incur multiple charges.
Additional time is subject to studio availability and must be arranged in advance.

8. Cancellations & Rescheduling

Refunds are not offered for cancellations.
Bookings can be rescheduled once only, with at least 48 hours’ notice.
Rescheduling credit is valid for 30 days from the original booking date and can be applied toward a future session that meets the minimum two-hour booking requirement.
If a booking that has already been rescheduled is later cancelled, it is not eligible for any refund or credit.
Cancellations or changes made less than 24 hours before a session are not eligible for credit or refund.
No refunds or credits are provided for unused time if a booking finishes early.

9. Conduct

We ask you and all booking attendees to behave respectfully and responsibly while on the premises.
Abusive, unsafe, or disruptive behaviour may result in immediate termination of the session without refund.
You are responsible for the conduct and actions of all attendees, crew, and contractors you bring onto the premises.

10. Insurance

For large productions, bookings involving more than 20 attendees, or activities considered higher-risk (including events with alcohol, catering, or complex setups), UNOVA may require evidence of current public liability insurance (minimum $10 million).
For smaller bookings, we recommend that you hold public liability insurance to cover potential incidents involving your crew, talent, or equipment.

11. Force Majeure

UNOVA is not liable for cancellations or disruptions caused by events outside its reasonable control, including but not limited to government restrictions, natural disasters, or industrial action.

By booking or using UNOVA, you confirm that you have read and agree to these Terms & Conditions as well as the Studio Rules.